Frequently Asked Questions (FAQ)
1. Do I have to make a reservation before coming? How do I make a reservation?
Walk-ins are welcome but a reservation is highly encouraged to avoid any disappointment.
To make a reservation, simply Call/WhatsApp Us at +65 8112 0480 or drop us a message on Instagram @kommune_82soho with the following details:
– Your First & Last Name
– Mobile Number
– No. of Pax Coming
– Activity [Korean Karaoke/PlayStation 5/Board Games/Computer Gaming]
– Date of Booking
– Time & Duration
2. Is there a room where I can do the PC, PlayStation 5, Korean Karaoke and Board Games at the same time?
No. As each area is specifically catered to only one activity, you will have to choose between playing the PC, Korean karaoke, board games or PS5. If you would like to try all the activities, we would suggest booking them at back-to-back time slots.
3. Are food and drinks allowed? / Can I bring my own food and eat in the rooms?
Yes. We offer snacks and beverages but you are also welcome to bring your own food and drinks (NO ALCOHOL) for consumption inside the rooms but please do try to clean it up after the session.
4. What is your reservation policy? Can I just pay on the day itself?
For all reservations made for weekends (Friday to Sunday, Public Holiday Eve, and Public Holidays), we will require an upfront non-refundable payment via PayNow to secure the reservation. The payment will be strictly non-refundable and no changes will be allowed in all circumstances. Payment details will be sent to you once the booking is confirmed and if you would like to pay on the day of your booking, a tentative booking will be made but if someone wants your slot, we will have to release your booking.
For all reservations made for weekdays (Monday to Thursday), no upfront payment will be needed but the booking will only be held for a maximum of 5 minutes before it’s released. Hence, do try to arrive at least 5 minutes before your session so that we can commence your session on-time. Payment can be done on the day itself for weekdays. However, should you be booking multiple rooms or areas for a long duration, we would have to collect a pre-payment. Please note that once payment is made, it will be strictly non-refundable and changes will not be allowed in all circumstances.
5. What if I'll be late for my session?
Please inform us the timing you’ll arrive so that we can hold the booking for you. Do note that your session will still have to end on time.
6. Can I extend my gaming/singing session on the day itself?
Yes, you can extend your session on the day itself but that will be subjected to availability.
7. What are your operating hours?
We are open everyday!
Sunday-Thursday: 11:30am – 11:30pm (Last walk-in at 10:30pm)
Friday & Saturday: 11:30am – 1am (Last walk-in at 12am)
8. What payment methods do you accept?
Credit Card, Cash, NETS, PayNow, PayLah, etc.
9. How many people can your rooms fit?
Our Kosy PlayStation rooms comfortably sits 3 pax and our Klub PlayStation 5 room sits 5 pax comfortably. Do note that only 4 people can play simultaneously on the PlayStation 5 at once.
Our Klub Korean Karaoke rooms can fit up to 10 pax in the bigger rooms. Please note that as it usually comfortably sits 6 pax, it might be a bit of a squeeze. The Kosy Korean Karaoke rooms comfortably sits 3 pax.
Monday – Thursday & Sunday: 11:30AM – 11:30PM
Friday & Saturday: 11:30AM – 1AM
Orchardgateway, 277 Orchard Road
Singapore 238858, Unit 03–18
(65) 8112 0480